Talient: The Strategic Importance of Real-Time Data in Workforce Management
Today, companies are increasingly relying on contingent labor. But companies are missing an opportunity for greater efficiency and compliance without a way to manage data on this extended workforce, particularly for a high volume of temporary staff. Kasey Hadjis, President of Workforce Management; Rodrigo Alcaine, President of Eastridge Workforce Recruitment; and Corrie Judge, Chief Operating Officer, speak on how Talient, Eastridge’s workforce management platform, gives companies the data they need to gain visibility and control over their high-volume contingent labor programs.
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The Power of Data to Maximize Value in Your Extended Workforce Interviews with Eastridge Leaders on how tech is shaping the future of temporary staffing. Kasey Hadjis President, Workforce Management Rodrigo Alcaine President, Workforce Recruitment Corrie Judge Chief Operating Officer 1
The Impact of Real-Time Data on Workforce Management Strategy Today, companies are increasingly relying on contingent labor. But without a way to manage data on this extended workforce, particularly for a high volume of temporary staff, companies are missing an opportunity for greater efficiency and compliance. Eastridge leaders speak on how Talient, Eastridge’s contingent workforce management platform, gives companies the data they need to gain visibility and control over their high-volume contingent labor programs. 2
Table of Contents Navigating Contingent Workforce Challenges (3:26) Clarity: Enhanced Visibility into Extended Workforce (5:01) Elevating KPIs to Maximize Impact (4:52) A Single Source of Truth (03:42) The Shift Towards Workforce Optimization (2:22) Gaining the Talent Edge (1:23) The Future of Contingent Workforce (1:53) Comparing Staffing Software (3:39) Customer Story: Tracking Employee Time and Maximizing Efficiency (2:06) Prioritizing Safety in Contingent Workforce Management (0:44) The Hidden Cost of Doing Nothing (2:26) Improving Spend Intelligence (3:19) Solutions for Small to Mid-Sized Companies (2:26) Reining In Rogue Spend (1:25) 3
Navigating Contingent Workforce Challenges "One of the biggest challenges companies face is gaining visibility into key data points driving their contingent workforce that would allow them to make critical business decisions in real-time." Data Guides the Way By embracing technology and leveraging data, companies can navigate and optimize their workforce to drive success in the ever-changing business environment. (3:26) 4
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Clarity: Enhanced Visibility into Extended Workforce Data in Real-Time With the right tools and platforms, companies can make informed decisions, optimize workforce planning, and ensure compliance, creating a competitive advantage. (5:01) "Without data visibility, you could be spending a lot more than you need to across your workforce." 5
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Elevating Workforce Management KPIs to Maximize Impact "Having a single source of truth removes ambiguity and allows you to see in real-time what's working and what's not." Eliminating Noise and Driving Success The power of data eliminates workforce management gaps and allows organizations to focus on facts, driving success and gaining a competitive edge. (4:52) 6
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A Single Source of Truth "Without a system like Talient, companies are really flying blind." A Consistent Source of Data Drives Making Better Decisions By providing a centralized platform, automating laborious tasks, and offering real-time visibility, Talient enables organizations to make better decisions regarding their contingent workforce. (3:42) 7
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The Shift Towards Workforce Optimization “Total visibility of your entire workforce makes it easier to see who's working in your program and how long they've been working, capturing tenure, spending, and savings through risk avoidance.” Tech Solutions for Modern Workforce Management Challenges Opportunities for visibility into an extended workforce can help overcome many of the biggest challenges today. (2:22) 8 8
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Gaining the Talent Edge "A system like Talient not only lets you better track talent; it can actually help improve talent quality." How Talient Boosts Contingent Workforce Quality By optimizing the workforce to attract better talent, holding suppliers accountable for quality, and leveraging talent data for quick decision-making, companies can continuously upgrade their workforce and stay ahead of the competition. (1:23) 9
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The Future of Contingent Workforce "The future of the world of work is already complex and increasingly so. Companies need to find ways to meet today’s challenges and prepare for a complex, dynamic future" Challenges Will Continue to Evolve More Rapidly Changes to everything from labor laws to how people search for jobs will continue to evolve but more quickly. Companies need to position themselves for an accelerated pace of changes. (1:53) 10
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Comparing Staffing Software Finding the Right Fit Many software systems exist for managing contingent labor. Talient is a flexible solution available for a wider range of companies. (3:39) "Our system focused on a high-volume workforce typically ignored by other software systems." 11
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12 Customer Story: Tracking Employee Time and Maximizing Efficiency "Talient can cost code different projects, allowing companies to spend money where they need to." Making Informed Decisions and Optimizations Talient's workforce management solution provides a range of benefits for companies, from tracking employee time and project expenses to streamlining processes and maximizing efficiency. (2:06) 12
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Prioritizing Safety in Contingent Workforce Management "You can't keep people safe when you don't know who's on-site working today." Real-Time Safety Measures for Emergency Situations Talient's rostering capabilities and real-time visibility enable organizations to keep their contingent workforce safe and effectively manage their operations. (0:44) 13
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The Hidden Cost of Doing Nothing "When companies manage their workforce manually, we often see that problems go undiscovered." Lack of Visibility Leads to Costs Often Not Accounted For Companies that choose to manage their workforce manually face higher costs, increased administrative burdens, and a lack of visibility into their workforce for critical decision-making. (2:26) 14
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Improving Company Spending Intelligence "Talient helps highlight areas that you can approach differently, are red flags or ways that you are not compliant." Optimizing Hiring and Retention Programs Talient is not just a software system. It's a strategic tool that enables companies to align their workforce programs with their future goals to drive success. (3:19) 15
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Solutions Tailored for Small to Mid-Sized Companies “Companies of all sizes can now effectively manage their contingent workforce and achieve their goals.” Tech for an underserved market Talient's commitment to a thoughtful user experience and people-centric design has proven that contingent workforce management doesn't have to be complicated or expensive. (2:26) 16 16
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Reining In Rogue Spend "All of this really helps get hiring managers and HR departments on the same page when it comes to what's happening with their incoming workforce." A Centralized Spending View By leveraging Talient, companies can rein in rogue spending, streamline their workforce management processes, and stay ahead of the competition. (1:25) 17
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About Eastridge Established in 1972, Eastridge Workforce Solutions is an employee-owned provider of full-service talent acquisition and management solutions for companies globally. Eastridge provides a full range of solutions including professional / technical and industrial staffing. We also provide workforce management solutions such as employer of record, recruitment process outsourcing, as well as managed service provider programs. Our services are backed with Talient, a proprietary workforce technology that streamlines every step of managing your extended workforce. Eastridge proudly helps over 20,000 associates find jobs annually across the globe. In 2023, staffing industry analyst firm, Everest Group, recognized Eastridge MSP as a Major Contender and a Star Performer in its Contingent Workforce Management (CWM) / Managed Service Provider (MSP) PEAK Matrix® Assessment.
About Talient Talient is a contingent workforce management platform specifically designed for companies that regularly use staffing firms and independent contractors. By providing detailed visibility into a company’s contingent workforce in a single space, Talient gives workforce leaders better insight and control over spend and strategic decisions vital to long-term growth and scalability. Leveraging Eastridge's 50+ years of experience in professional and industrial staffing solutions, Talient has been crafted with a range of powerful features, including embedded live timekeeping, attendance management, and sophisticated job costing capabilities, ensuring seamless workforce management and optimization.
Kasey Hadjis Kasey Hadjis is the president of Eastridge Workforce Management and has over 24 years of experience with the company. During the initial decades, Kasey dedicated efforts to virtually all staffing aspects of the business, acquiring experience across divisions as a unique insight into recruitment and retention challenges. Notably four years ago, Kasey transitioned to the MSP side of the Organization, leveraging invaluable insights gained from prior roles.
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Rodrigo Alcaine As the President of Workforce Recruitment at Eastridge, Rodrigo has over 15 years of experience in the staffing and workforce management industry. He is a seasoned executive leader and a recipient of the SIA 40 Under 40 award. He has a proven track record of developing and leading high-performing teams across North America and globally.
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Corrie Judge Corrie Judge has worked in the staffing industry over 20 years in a variety of roles chiefly leading teams in Operations and Employer of Record Services. She currently focuses on how best to integrate technology into the contingent workforce arena to help solve the simple challenges our recruiters and clients face.
