Main Findings After analyzing dozens of interviews, two dominant themes emerged: 1. Talent Lifecycle Dysfunction – encompassing recruitment, retention, onboarding, development, and eventual offboarding. 2. Organizational Alignment – how culture, leadership behavior, data, strategy, and adaptability connect people to long-term value creation. Talent Lifecycle Dysfunction Many leaders identified systematic gaps in the way organizations attract, evaluate, and retain talent. Several noted mismatches between hiring managers' expectations and the realities of today’s workforce—especially junior employees with limited business experience. “There’s just such a gap… a lack of professional acumen. And hiring managers still have expectations from the early 2000s.” — Director of Talent Acquisition, Consumer Cellular Recruitment issues are especially acute in manufacturing and industrial sectors where competing for labor can be limited by geography and payrates. “It’s so fiercely competitive. We’re in manufacturing —it’s not sexy—and even post-COVID, we’re still struggling to get talent through the door.” — CHRO, DS Smith Multiple respondents also pointed to the underinvestment in junior talent, especially in technical fields. One noted that when companies fail to bring in early-career developers, they threaten their future technical pipelines. “If you’re not willing to invest in junior developers now, you’re going to run out.” — Director of Talent Acquisition, Smart Data
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