Monica Anderton Monica Anderton, CHRO of the North America Packaging and Paper Division at DS Smith, discusses HR challenges in the manufacturing sector, focusing on retention and recruitment amid labor shortages. She highlights strategies for building a resilient workforce, such as fostering a "sticky culture" and implementing inclusive leadership programs. Monica explains that creative recruitment, including hiring bilingual interpreters, helps address talent shortages. She also emphasizes the importance of aligning HR practices with business goals to boost productivity.